Shipping policy

Shipping Policy

Shipping Information

At Discover Mart, we are committed to providing a smooth, reliable, and premium shopping experience. We carefully process every order and work hard to deliver your products safely and on time.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Time

United States Shipping

🚚 Standard Shipping:
Estimated delivery time: 5–10 business days

Express Shipping:
Estimated delivery time: 3–7 business days (where available)

Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Shipping Cost

Shipping charges are calculated automatically at checkout based on your order value and delivery location.

🎁 Free Shipping may be available on eligible orders.

Any active shipping promotions will be displayed on our website or during checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can use your tracking number to monitor your package journey and delivery updates.

Address Information

Please make sure your shipping address is accurate before completing your purchase.

Discover Mart is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information provided by the customer.

Delayed or Lost Packages

Although we work with trusted shipping carriers, unexpected delays may occur due to:

  • Weather conditions

  • Carrier delays

  • Incorrect address details

  • High-volume holiday periods

  • Customs processing (if applicable)

If your order has not arrived within the expected delivery timeframe, please contact our support team and we will assist you.

International Shipping

International shipping availability depends on product and destination.

Customers are responsible for any customs duties, taxes, or fees required by their country.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Our team will review your request and provide the best possible solution.

Contact Us

For any questions regarding shipping or your order, please contact us:

📧 Email: discovermart1452@gmail.com

Thank you for shopping with Discover Mart. We appreciate your trust and are committed to providing a great shopping experience.